AVRE manages switchboard operations at two Veteran Administration hospitals in downstate New York - Montrose and Castle Point. Adaptive technology (enlarged text and voice output) makes it possible for blind or visually impaired phone operators to handle hundreds of incoming calls each day, in addition to monitoring emergency codes and hospital-wide alarm systems. High quality customer service for our veterans is out top priority. We can work with you to customize quality services for your call center needs - at your place or ours!